zofiQ is your team's new best friend. We supercharge your team by helping them solve tickets faster and automate the resolution of tickets they are tired of dealing with. zofiQ cuts down your workload all while maintaining and improving itself.
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Don't get bogged down in months of costly RPA set up only to find out you have a fragile new tool to manage. Get set up with zero cost and nearly instant onboarding to a platform that helps solves tickets faster and reduces ticket volume. Your team will thank you.
What can zofiQ do for you?
No need to manually maintain or update workflows. zofiQ ensures that when a workflow changes it automatically keeps itself up to date.
zofiQ helps technicians resolve tickets faster, reducing TTR and poor escalations.
Automations to solve repetitive ticket types, freeing up your time for more important work.
Reduce Reactive Hours per Endpoint per Month (RHEM) with smart automations that stop tickets before they happen.
Automated workflows and bots that work out of the box and customize themselves to your processes, no clunky building or maintaining required.
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Reduce TTR by giving your team the most relevant information right at their fingertips, from scripts to customer info, to detailed resolution steps from trusted KB sources, your tickets just got a whole lot easier to solve.
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We meet you where you are. No tab switching.
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Onboard your new AI bots today.
You'll be wishing you would have signed up sooner.
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