

20%
Lift in endpoints managed per team member
Lift in endpoints managed per team member
30%
Increase in CSAT
Increase in CSAT
250+
Tasks handled autonomously, or at your command
Tasks handled autonomously, or at your command
Used by the world's most innovative MSPs

Benefits of zofiQ
Seamless PSA Integration, Smart Automation Agents, and Continuous Improvement for MSPs



Embedded in your PSA


Reduced Escalations


Solve tickets faster


Rapid time to value


Learns from your KBs and ticket history


Agentic automations learn and improve autonomously

Benefits of zofiQ
Seamless PSA Integration, Smart Automation Agents, and Continuous Improvement for MSPs



Embedded in your PSA


Reduced Escalations


Solve tickets faster


Rapid time to value


Learns from your KBs and ticket history


Agentic automations learn and improve autonomously

Benefits of zofiQ
Seamless PSA Integration, Smart Automation Agents, and Continuous Improvement for MSPs



Embedded in your PSA


Reduced Escalations


Solve tickets faster


Rapid time to value


Learns from your KBs and ticket history


Agentic automations learn and improve autonomously
Features
Transform Your MSP with zofiQ's AI Agents

AI Service Desk Agent
Purpose-built AI that augments technicians with contextual intelligence that drives faster, more consistent resolutions.
Direct PSA Integrations:
ZofiQ's AI copilot lives inside leading PSAs including; ConnectWise, Autotask, and HALO
Enhanced Resolution Intelligence:
Automatically surfaces relevant solutions from your PSA, documentation, and industry sources and learns from every successful resolution to build your organizational knowledge base
Easy training:
Add any vendors KBs or your own internal KBs to your agent’s knowledge base by simply uploading the file


AI Service Desk Agent
Purpose-built AI that augments technicians with contextual intelligence that drives faster, more consistent resolutions.
Direct PSA Integrations:
ZofiQ's AI copilot lives inside leading PSAs including; ConnectWise, Autotask, and HALO
Enhanced Resolution Intelligence:
Automatically surfaces relevant solutions from your PSA, documentation, and industry sources and learns from every successful resolution to build your organizational knowledge base
Easy training:
Add any vendors KBs or your own internal KBs to your agent’s knowledge base by simply uploading the file

AI Service Desk Agent
Purpose-built AI that augments technicians with contextual intelligence that drives faster, more consistent resolutions.
Direct PSA Integrations:
ZofiQ's AI copilot lives inside leading PSAs including; ConnectWise, Autotask, and HALO
Enhanced Resolution Intelligence:
Automatically surfaces relevant solutions from your PSA, documentation, and industry sources and learns from every successful resolution to build your organizational knowledge base
Easy training:
Add any vendors KBs or your own internal KBs to your agent’s knowledge base by simply uploading the file

Data Analyst Agent
Transform your data into actionable insights with natural language analytics - no SQL expertise needed
Natural Language Data Analysis:
Query complex business metrics using plain English unified across your PSA, RMM and finance tools, or use one of our pre-built queries to get started
Proactive Business Intelligence:
Real-time analytics engine surfaces actionable business insights, at-risk-customers, and revenue opportunities that would typically require a dedicated data analyst


Data Analyst Agent
Transform your data into actionable insights with natural language analytics - no SQL expertise needed
Natural Language Data Analysis:
Query complex business metrics using plain English unified across your PSA, RMM and finance tools, or use one of our pre-built queries to get started
Proactive Business Intelligence:
Real-time analytics engine surfaces actionable business insights, at-risk-customers, and revenue opportunities that would typically require a dedicated data analyst

Data Analyst Agent
Transform your data into actionable insights with natural language analytics - no SQL expertise needed
Natural Language Data Analysis:
Query complex business metrics using plain English unified across your PSA, RMM and finance tools, or use one of our pre-built queries to get started
Proactive Business Intelligence:
Real-time analytics engine surfaces actionable business insights, at-risk-customers, and revenue opportunities that would typically require a dedicated data analyst

AI Triage Agent
Automate the tedious process of triaging, labelling and routing tickets using our AI Agents.
Self Learning:
No need to set up triage workflows, simply let zofiQ learn from the existing data in your PSA
Free your team from admin work:
Ensure accurate ticket data, time entries, and assignment, everytime


AI Triage Agent
Automate the tedious process of triaging, labelling and routing tickets using our AI Agents.
Self Learning:
No need to set up triage workflows, simply let zofiQ learn from the existing data in your PSA
Free your team from admin work:
Ensure accurate ticket data, time entries, and assignment, everytime

AI Triage Agent
Automate the tedious process of triaging, labelling and routing tickets using our AI Agents.
Self Learning:
No need to set up triage workflows, simply let zofiQ learn from the existing data in your PSA
Free your team from admin work:
Ensure accurate ticket data, time entries, and assignment, everytime

AI NOC Agent
AI Agents purpose built for MSP owners, technicians, and IT teams to augment and automate.
Continuous Alert Monitoring:
Our AI agent provides 24/7 monitoring, and analyzing every alert in real-time and ensuring no critical incidents are missed
Automated Learning:
Self training AI Agents autonomously learns from your historical data to create workflows on their own
Universal Integration:
Seamlessly connects with all major NOC tools including Meraki, Auvik, and RMM tools like N-Able and Ninja


AI NOC Agent
AI Agents purpose built for MSP owners, technicians, and IT teams to augment and automate.
Continuous Alert Monitoring:
Our AI agent provides 24/7 monitoring, and analyzing every alert in real-time and ensuring no critical incidents are missed
Automated Learning:
Self training AI Agents autonomously learns from your historical data to create workflows on their own
Universal Integration:
Seamlessly connects with all major NOC tools including Meraki, Auvik, and RMM tools like N-Able and Ninja

AI NOC Agent
AI Agents purpose built for MSP owners, technicians, and IT teams to augment and automate.
Continuous Alert Monitoring:
Our AI agent provides 24/7 monitoring, and analyzing every alert in real-time and ensuring no critical incidents are missed
Automated Learning:
Self training AI Agents autonomously learns from your historical data to create workflows on their own
Universal Integration:
Seamlessly connects with all major NOC tools including Meraki, Auvik, and RMM tools like N-Able and Ninja


zofiQ
I noticed you're working on ticket #1337 - a networking issue. I've already reviewed your team's past solutions and triaged it with the correct labels. There are three similar incidents your colleagues resolved successfully last week. Would you like me to walk you through the proven fix?
You
Yes please, that would be really helpful.


zofiQ
Perfect! I've analyzed the past solutions and prepared everything you need including the relevant KB articles and previous configuration changes that worked.


zofiQ
I noticed you're working on ticket #1337 - a networking issue. I've already reviewed your team's past solutions and triaged it with the correct labels. There are three similar incidents your colleagues resolved successfully last week. Would you like me to walk you through the proven fix?
You
Yes please, that would be really helpful.


zofiQ
Perfect! I've analyzed the past solutions and prepared everything you need including the relevant KB articles and previous configuration changes that worked.


zofiQ
I noticed you're working on ticket #1337 - a networking issue. I've already reviewed your team's past solutions and triaged it with the correct labels. There are three similar incidents your colleagues resolved successfully last week. Would you like me to walk you through the proven fix?
You
Yes please, that would be really helpful.


zofiQ
Perfect! I've analyzed the past solutions and prepared everything you need including the relevant KB articles and previous configuration changes that worked.

Effortless Set up, Powerful Outcomes
Everything you need to enhance your team’s efficiency and finally feel proactive, all up and running in less than 30 minutes.
01
Connect zofiQ to your PSA in under 5 minutes
02
zofiQ learns from your historical tickets and data
03
zofiQ begins to help you solve tickets and answer deep questions on your business
04
zofiQ learns your triage processes and presents it for your approval
05
zofiQ then learns what tickets it can automate from end to end, and presents those to you for approval and implementation
06
AI agents are now working around the clock to help you and your team do more. All the automations you want, none of the workflow building





01
Connect zofiQ to your PSA in under 5 minutes
02
zofiQ learns from your historical tickets and data
03
zofiQ begins to help you solve tickets and answer deep questions on your business
04
zofiQ learns your triage processes and presents it for your approval
05
zofiQ then learns what tickets it can automate from end to end, and presents those to you for approval and implementation
06
AI agents are now working around the clock to help you and your team do more. All the automations you want, none of the workflow building





01
Connect zofiQ to your PSA in under 5 minutes
02
zofiQ learns from your historical tickets and data
03
zofiQ begins to help you solve tickets and answer deep questions on your business
04
zofiQ learns your triage processes and presents it for your approval
05
zofiQ then learns what tickets it can automate from end to end, and presents those to you for approval and implementation
06
AI agents are now working around the clock to help you and your team do more. All the automations you want, none of the workflow building






You
Thanks that worked!


zofiQ
Excellent! I've drafted a customer response and prepared the ticket documentation including time entries and solution notes for your review. Would you like to check everything before I update the ticket?

You
Thanks that worked!


zofiQ
Excellent! I've drafted a customer response and prepared the ticket documentation including time entries and solution notes for your review. Would you like to check everything before I update the ticket?

You
Thanks that worked!


zofiQ
Excellent! I've drafted a customer response and prepared the ticket documentation including time entries and solution notes for your review. Would you like to check everything before I update the ticket?

Featured Case Studies
Featured Case Studies

Frequently asked
questions
Frequently asked
questions
What PSA and RMM does zofiQ Support
What are AI agents?
Is there a free trial available?
What is your refund policy?
What kind of support do you provide?
What PSA and RMM does zofiQ Support
What are AI agents?
Is there a free trial available?
What is your refund policy?
What kind of support do you provide?

Frequently asked
questions
What PSA and RMM does zofiQ Support
What are AI agents?
Is there a free trial available?
What is your refund policy?
What kind of support do you provide?

© Zofiq 2024
All rights reserved

© Zofiq 2024
All rights reserved

© Zofiq 2024
All rights reserved