Last modified: January 15, 2026
zofiQ Inc. and its affiliates (collectively, “zofiQ, “we”, committed to protecting it by complying with this privacy policy (this “Policy”). “us” or “our”) respect your privacy and are
This Policy describes:
How we collect, use, disclose, and protect the personal information of website users and other
individuals who communicate or interact with us (“you”).
The types of personal information we may collect from you or that you may provide when you
visit the website zofiq.ai (our “Website”) or when you otherwise interact with us.
Our practices for collecting, using, maintaining, protecting, and disclosing that personal
information.
We will only use your personal information in accordance with this Policy unless otherwise required by
applicable law. We take steps to ensure that the personal information that we collect about you is
adequate, relevant, not excessive, and used for limited purposes.
“personal information” means any information that identifies, relates to, describes, is about, is capable
of being associated with, or could reasonably be linked, directly or indirectly, with an identified or
identifiable individual.
Anonymized information that cannot reasonably be linked to an identifiable individual is not considered
personal information.
Please read this Policy carefully to understand our policies and practices for collecting, using, processing,
storing, and disclosing your information. If you do not agree with the policies and practices described in
this Policy, please do not use our Website or share your personal information with us. By accessing or
using this Website, you indicate that you understand, accept, and consent to the practices described in
this Policy. This Policy may change from time to time (see Changes to this Policy).
WHAT PERSONAL INFORMATION WE COLLECT ABOUT YOU
The types of personal information we collect depend on a variety of factors, such as the type of services
or products you request or use, applicable legal and regulatory requirements, and the means by which
you communicate with us. Personal information collected may include:
contact information, such as your name, email, mailing address, telephone number;
geolocation information collected when you browse our Website or use our applications;
technical information, including your browser type and version, time zone setting, browser
plug-in types and versions, operating system and platform, or information about your internet
connection, the equipment you use to access our Website, and usage details, such as pages and
events viewed, clickstream data, preferences and IP addresses if they can be used to identify you
as an individual;
any other information you provide to us.
HOW WE COLLECT PERSONAL INFORMATION ABOUT YOU
We use different methods to collect your personal information, including through:
Direct interactions with you when you provide it to us, for example, by filling in forms or
corresponding with us by phone, email, in person or otherwise.
Indirect interactions with third parties who collect your personal information on our behalf, for
example, our service providers who collect information about your visits on our Website.
Automated technologies or interactions, as you navigate through our Website. Information
collected automatically may include geolocation information or technical information.
Personal Information We Collect Through Cookies and Other Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use cookies or other automatic data
collection technologies to collect certain information about your equipment, browsing actions, and
patterns, including:
Details of your visits to our Website, including traffic data, location data, logs, and other
communication data and the resources that you access and use on our Website.
Information about your computer and internet connection, including your IP address, operating
system, and browser type.
The information we collect automatically may include personal information. It helps us to improve our
Website and to deliver a better and more personalized service, including by enabling us to estimate our
audience size and usage patterns and to ensure the security and improve the operation of our Website.
The technologies we use for this automatic data collection may include:
Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to
accept browser cookies by activating the appropriate setting on your browser. However, if you
select this setting you may be unable to access certain parts of our Website. Unless you have
adjusted your browser setting so that it will refuse cookies, our system will issue cookies when
you direct your browser to our Website.
Web Beacons. Pages of our Website and our emails may contain small electronic files known as
web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for
example, to count users who have visited those pages or opened an email and for other related
website statistics (for example, recording the popularity of certain website content and verifying
system and server integrity).
HOW WE USE YOUR PERSONAL INFORMATION
We use the personal information that we collect about you or that you provide to us, for the following
purposes:
To present our Website and its contents to you.
To provide you with the products and services that you request from us.
To provide you with information that you request from us.
To fulfill the purposes for which you provided the information or that were described when it
was collected, or any other purpose for which you provide it.
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To carry out our obligations and enforce our rights or to comply with legal requirements.
To notify you about changes to our Website or any information we offer or provide through it.
To improve our Website, services, marketing, or customer or investor relationships and
experiences.
To measure or understand the effectiveness of our Website and our methods of communicating
with you.
To enforce or apply our agreements with you, or to protect the rights, property, or safety of
zofiQ, our customers, or others.
For any other purpose with your consent.
We may also use your personal information to contact you about information or updates that may be of
interest to you, as permitted by law. If you do not want us to use your personal information in this way,
please use the unsubscribe mechanism at the bottom of our emails or contact us using the contact
information in the section entitled “Contact Us” below. Please note that even if you have opted out of
receiving promotional communications from us, we may still contact you for transactional purposes, in
compliance with applicable laws, and it may take some time for all of our records to reflect changes in
your preferences.
TO WHOM WE DISCLOSE YOUR PERSONAL INFORMATION
We may disclose personal information that we collect or you provide as described in this Policy,
including:
To any of our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business (such as
analytics and search engine providers that assist us with Website improvement and
optimization) and who are contractually obligated to keep personal information confidential, use
it only for the purposes for which we disclose it to them, and to process the personal
information with the same standards set out in this Policy.
To law enforcement or a government institution in order to investigate fraud or potential fraud,
as well as any other violation of a law, regulation, or the terms and conditions of use of our
Website or any agreement with you in connection with the products or services we provide you,
and/or in order to protect the rights, property, or safety of zofiQ, our customers, or our partners.
In accordance with applicable law, to a buyer or other successor in the event of a merger,
divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of
our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar
proceeding, in which personal information held by us about our investors and other individuals is
among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the personal information.
To comply with any court order, law, regulation, investigation, subpoena, order of a court,
tribunal or other administrative or governmental authority, or legal process, including to respond
to any government or regulatory request, in accordance with applicable law.
To enforce or apply our agreements with you.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of
zofiQ, our customers, or others.
With your consent.
CROSS-JURISDICTIONAL TRANSFERS OF YOUR PERSONAL INFORMATION
We or our service providers may access, process or store your personal information outside of the
jurisdiction where we are located and where you reside, where laws regarding the protection of personal
information may be less stringent than the laws in your jurisdiction. As a result, when your personal
information is used or stored in a jurisdiction other than where you are residing, it may be accessible to
law enforcement, national security authorities, and the courts of such jurisdictions.
PROTECTION OF YOUR PERSONAL INFORMATION
The security of your personal information is very important to us. We use physical, technological, and
administrative measures designed to secure your personal information from accidental loss and from
unauthorized access, use, alteration, and disclosure. In addition, we limit personal information access to
those employees, agents, contractors, and other third parties that have a legitimate business need for
such access. We maintain policies and practices to protect your information that:
Provide a framework for our handling of your personal information;
Define roles and responsibilities within our organization for handling your information from the
moment we gather it until it is destroyed; and
Govern our internal process for dealing with complaints regarding the protection of personal
information.
HOW LONG WE RETAIN YOUR PERSONAL INFORMATION
Except as otherwise permitted or required by applicable law or regulation, we will only retain your
personal information for as long as necessary to fulfill the purposes we collected it for, including for the
purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we
may anonymize your personal information so that it can no longer be associated with you.
CHILDREN UNDER THE AGE OF 14
Our Website is not intended for children under 14 years of age. We do not knowingly collect personal
information from children under the age of 14. If we learn we have collected or received personal
information from a child under 14 years of age without verifiable parental or legal guardian consent, we
will delete or anonymize that information.
YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION
Subject to certain exceptions, as permitted by law, you have the right to request access to and to correct
the personal information that we hold about you.
It is important that the personal information we hold about you is accurate and current. Please keep us
informed if your personal information changes. We may not accommodate a request to change
information if we believe the change would violate any law or legal requirement or cause the
information to be incorrect.
We may request specific information from you to help us confirm your identity and your right to access,
and to provide you with the personal information that we hold about you or make your requested
changes. Applicable law may allow or require us to refuse to provide you with access to some or all ofthe personal information that we hold about you, or we may have destroyed, erased, or made your
personal information anonymous in accordance with our record retention obligations and practices. If
we cannot provide you with access to your personal information, we will inform you of the reasons why,
subject to any legal or regulatory restrictions.
You can ask us to delete or remove your personal information in some circumstances such as where we
no longer need your information to fulfill the purposes for which it was collected, or if you withdraw
your consent (where applicable because your consent was the legal basis on which we were processing
your personal information).
You may have the right, in certain circumstances, to obtain personal information you have provided us
within a structured, commonly used, and machine-readable format and to reuse it elsewhere or to ask
us to transfer this to a third party of your choice.
Where you have provided your consent to the collection, use, and transfer of your personal information,
you have the right to withdraw your consent under certain circumstances. Please note that if you
withdraw your consent we may not be able to provide you with a particular service or information that
may be relevant to you. We will explain the impact to you at the time to help you with your decision.
Please note that withdrawing your consent will not affect the legality of our processing of your personal
information prior to such withdrawal.
To exercise your rights, you may contact our Privacy Officer using the contact information given in the
section entitled “Contact Us” below.
CHANGES TO THIS POLICY
It is our policy to post any changes we make to this Policy on this page. If we make changes to this Policy,
we will provide more prominent notice to you as and where required by applicable law. By continuing to
interact with us or using this Website after the modified version of this Policy has been posted or you
have been informed of such update, you agree to be bound by all such changes. If you do not agree to
the changes in this Policy, it is your responsibility to stop interacting with us.
We include the date this Policy was last revised at the top of the page. You are responsible for ensuring
we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our
Website and this Policy to check for any changes.
CONTACT US
If you have any questions, comments, and requests regarding this Policy and our privacy practices, or to
make a request to access your personal information or have it corrected, please communicate with our
Privacy Officer using the following contact information:
Privacy Officer
215 Spadina Ave. 4th Floor
Toronto, ON M5T 2C7
